The Mortgage Concierge Process
Applying for a mortgage can be a complex process. Unlike other mortgage brokers, your Mortgage Concierge Advisor focuses on more than today's lowest rate. Think of us as financial advisors for the debt side of your finances. Like financial advisors, we take a longer, more integrated view of your mortgage needs.
We want your mortgage to meet your current requirements AND give you the flexibility to adapt to future changes. While some mortgage brokers in Ontario may find you the most attractive five year rate and lock you in, we ask questions first. You might need to extract equity in four years to pay for your kids' education. If you're locked in for five years, you'll end up paying refinancing costs. By planning for today AND the future, we make sure you get a mortgage that saves you money in the long run.
Here are the steps included in our unique Mortgage Concierge service:
- Needs Analysis
- Market Review
- Mortgage Proposal
- Taking Care of the Details
- Client Care Program
Step 1: Needs Analysis
Your home is probably your biggest investment. A responsible mortgage broker will give your mortgage the significance it deserves. We sit down with you and take all the time you need to map out your current and future goals.
Here are some of the points we’ll discuss:
- How long do you see yourself living in this house?
- Any plans to get married or start a family in the near future?
- Do you have a savings plan?
- How do you currently use debt?
- How comfortable are you likely to be with rate and payment fluctuations?
- How old are your children and what plans do you have for their education?
- Do you expect your income to increase/decrease in the next few years?
- What are your retirement goals?
- Are there any special features you're looking for in a mortgage?
Once we understand your current situation, future plans and what the mortgage will be used for, that gives us a clearer picture of the type of mortgage we should be considering. The objective is to tailor a mortgage to fit your long-term goals, while meeting your payment, equity, credit and cash-flow abilities.
To get started, Apply Now or if you'd like a no-charge Needs Analysis, contact us today!
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Step 2: Market Review
As mortgage brokers we don't work for the lenders. Consequently we have virtually unlimited access to leading financial institutions from across Ontario and Canada, many of whom are specialized broker-only lenders whose products are unavailable through the banks. This guarantees you a huge range of options to choose from, so finding one that fits your needs precisely is easy. Here are just a few of the mortgage features we have instant electronic access to:
- Fixed rate
- Variable rate
- Fixed/variable combos
- Extra long terms
- Extended amortization
- Cash back
- Line of credit/mortgage combos
- And more!
We'll shop the market for you, narrow down the choices based on your criteria, and then present you with a Mortgage Proposal. As independent local business people we have deep roots in Guelph and in surrounding Southwest Ontario. We won't push you in anyone direction. We'll offer expert, objective advice about the products we're recommending so you can feel confident you're getting the best-available rate and features.
If you'd like a no-charge Market Review from one of our mortgage brokers, contact us today!
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Step 3: Mortgage Proposal
All mortgage brokers have access to several lenders, but only your Mortgage Concierge Advisor offers real choice every time. As a member of The Mortgage Centre network, we have access to virtually every lender in Canada. Our experts, located in our brokerage offices in Guelph will shop the market for you and generate a personalized Mortgage Proposal that outlines the best rates and features from the lenders who meet your specific criteria. Then together we decide which lender offers the most attractive package for you. Finally, we electronically forward your application to that lender. In most cases, approval is received within a matter of hours!
If you'd like a no-charge Mortgage Proposal or if you'd like to get started Apply Now!
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Step 4: Taking Care of the Details
Just as you'd expect from a concierge, Mortgage Concierge service takes care of everything for you. You simply sign the required forms and leave the rest to us. We'll provide you with a list of any documents we need and help you get them. We'll liaise with your realtor, lawyer, title insurer, accountant, and/or financial advisor to keep the deal progressing smoothly toward closing. We'll anticipate problems in advance, address any unforeseen obstacles immediately, answer any questions you have, and provide assurance every step of the way. We'll do everything we can to ensure your mortgage closes on time, with a minimum of effort from you.
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Step 5: Client Care Program
Our goal is to continue providing our unique, hands-on service throughout the life of this mortgage and any mortgage you may have in the future. However, we don't expect you to simply keep giving us your business. From the mortgage plan right through to helping refinance, we're committed to EARNING your business every day, in everything we do.
While many mortgage brokers say good-bye after closing, this is just the beginning of our relationship. We'll continuously re-evaluate rates, product developments and your changing needs to ensure that your mortgage continues to perform at peak efficiency. We'll introduce you to tools like Mortgage Monitor that helps you do what-if calculations to payoff your mortgage sooner. We'll keep you up to date on the latest economic developments and provide personalized analysis to help you benefit from market shifts.
Throughout your current and future dealings with us, you'll enjoy the full attention of our Client Care Team. Unlike many mortgage brokers who operate on their own, we offer a team of professionals to take care of your every need. Even when your Mortgage Concierge Advisor is out of the office, assistance is immediately available. Each Client Care Team member remains current on your file so they can answer questions and provide help. We're committed to making sure your mortgage experience goes smoothly today and in the future!
If you’d like to give our mortgage professionals the opportunity to earn your business, contact us today!
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